What You'll Find in These Answers
This page covers the questions that come up most often — not generic platform talk, but the real stuff: how to fund your account through PayPal, Venmo, or a Play+ prepaid card; what happens after you request a withdrawal; how identity verification works; and how to reach our support team when an answer here isn't enough. Each entry is written to reflect
how things actually work on pick3mo, step by step. If you're in Charlotte or Columbus and trying to figure out whether your state is eligible, start with the access question below — it covers the state-by-state picture directly. We update these answers when our processes change, so what you read here reflects our current account flow. If something feels off or you
need more detail, live chat is the fastest path to a real answer.
- PayPal
- Venmo
- Play+
- Live Chat