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How pick3mo Handles Your Personal Information

Your account data stays under our control — we collect only what we need to run your wallet, process PayPal, Venmo, and Play+ transactions, and keep your account secure.

PayPal & Venmo transaction dataAccount identity verificationCookie and device dataYour right to access or deleteUS-based data practices
pick3mo How pick3mo Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy Request Email Send data access, correction, or deletion requests directly to our privacy inbox. We aim to respond within the timeframe required by applicable state law.
Live Account Chat Reach account support through the chat icon in your logged-in dashboard. Our team can confirm what data categories your account holds before a formal request.
Account Settings Portal Some data preferences — like cookie consent and marketing communications — can be managed directly inside your account settings without contacting us at all.
DATA SECURITY AND RETENTION

How We Protect and Retain Your Information

SSL Encryption on All Transfers

Every data point you submit — account details, payment confirmations, identity documents — travels over SSL-encrypted connections. That applies to PayPal and Venmo transaction flows as well.

Cookie Controls You Can Adjust

We use session cookies to keep your mobile login active and analytics cookies to understand how account pages perform. You can adjust non-essential cookie categories inside your account settings.

Retention Tied to Legal Requirements

Financial records linked to Play+ prepaid card activity and other payment rails are kept only as long as state recordkeeping rules require. After that window closes, data is purged from active storage.

Access Requests Handled Directly

Submit a formal data request through our privacy email and we log it with a timestamp. You can ask what we hold, correct what's wrong, or request deletion where no legal hold applies.

Common Questions About Your Data Rights

We collect your name, email, date of birth, and identity documents required for eligibility checks. Payment data from PayPal, Venmo, and Play+ transactions is also recorded for processing and legal compliance.

No. We do not sell personal data. We share information only with payment processors, identity verification providers, and state regulators where applicable law in eligible states requires it.

Send a written request to our privacy inbox. We'll confirm receipt with a timestamp and respond within the period required by your applicable state's data rules. Players in Charlotte can use the same channel.

Yes, subject to any legal retention obligations. Financial records tied to PayPal or Play+ activity may need to be kept for a set period under state law before they can be purged from our systems.

Session cookies maintain your logged-in state across mobile pages. Analytics cookies track page performance. You can switch off non-essential cookies in your account settings at any time without losing account access.

Reach out through our privacy email or the live chat inside your account dashboard. If a formal correction is needed, we'll log your request and update the record or explain why a legal hold prevents it.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.